At Olivia Journeys, we are committed to delivering your travel and outdoor products quickly and reliably. Please review our shipping policy below for details about processing times, delivery timelines, and other important information.
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Processing Time
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Orders are processed within 1–2 business days after confirmation.
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You will receive a confirmation email once your order has been shipped.
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Delivery Time
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Standard delivery takes 4–7 business days, depending on your location.
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Remote or rural areas may require additional time for delivery.
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Shipping Method
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All orders are delivered through our trusted courier partners via Cash on Delivery (COD) service.
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4.No advance payment is required — simply pay upon receiving your order
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Delivery Issues
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If your order has not arrived within 10 business days, please contact us at [email protected] for assistance.
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We are not responsible for delays caused by incorrect shipping information, courier issues, or force majeure events.
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Order Tracking
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You may receive tracking information via email or SMS once your order is dispatched (subject to courier availability).
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Tracking may not be available for all COD shipments.
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Contact Us
For any questions regarding shipping, please contact:
Email: [email protected]
